HomeOwed support

Help with household records.

HomeOwed helps organize household helper profiles, work, expenses, adjustments, payments, balances, and activity.

Getting started

HomeOwed does not require a HomeOwed account. Add a helper, then open that helper from People to log work, add an expense or adjustment, or record a payment. Enter the details that apply to your arrangement; HomeOwed organizes the records you provide.

Balances and activity

HomeOwed shows balances calculated from recorded work, expenses, adjustments, and payments, along with a history of ledger activity. Review and update entries when your records change. The app organizes information you enter; it does not verify the underlying work or payment.

HomeOwed Pro purchases

The free tier supports one active helper. HomeOwed Pro Lifetime is a one-time purchase that unlocks unlimited active helpers, CSV ledger export, summary totals, and a 30-day activity filter. The purchase is processed by the store for your device. A purchase is not required to use the free features.

iPhone and iPad

Open Settings → HomeOwed Pro to view the upgrade option. Apple processes iOS purchases through StoreKit. To restore an Apple purchase, use Restore Purchases in Settings; the Apple Account used for the original purchase must be available to Apple’s restore process.

Android

Open the HomeOwed Pro option from Settings to view the Google Play purchase flow. Google Play shows the current price and processes the one-time purchase. To check for an existing purchase, open HomeOwed Pro or Settings and choose Restore Purchases while Google Play is signed in to the account that made the purchase. HomeOwed checks purchase ownership with Google Play; it does not ask for your payment-card details.

Backups and exports

iPhone and iPad

HomeOwed can synchronize a versioned snapshot with the private CloudKit database for your Apple Account when iCloud is available. For a separate portable copy, use Settings → Data Protection to export or restore a JSON backup. CloudKit sync is not a complete backup or guaranteed recovery. Keep any separate copy you need.

Android

In Settings, choose Export Full Backup or Restore Full Backup to use Android’s system file picker. Export creates a full JSON backup at a location you choose. The file is not encrypted by HomeOwed; store and share it carefully. Restore validates the selected file, explains that it will replace the current HomeOwed records, and asks you to confirm before proceeding. Canceling the picker or confirmation leaves the current records unchanged.

Android system backup and device transfer may also move app data according to Android, your device, Google Account, and backup settings. This system-managed process is separate from the JSON file you export and is not a substitute for keeping a copy you control. For both platforms, files exported or shared outside HomeOwed are managed by the location or service you choose.

CSV export is a separate Pro reporting feature, not a restorable backup. On iPhone, iPad, and Android, choose the export/share destination offered by your device.

App Lock

iPhone and iPad

Optional App Lock uses Apple device-owner authentication. If authentication is unavailable, check that device authentication is configured and available in iOS Settings, then try again. HomeOwed does not receive biometric data.

Android

Optional App Lock asks Android to verify your device credential. HomeOwed does not ask you to send that credential to support.

Reminders

Android

Unpaid reminders are optional, off by default, and scheduled locally by HomeOwed. Android may ask for notification permission. If reminders do not appear, check HomeOwed’s notification permission and your device’s notification settings. Reminders ask you to review outstanding records; HomeOwed does not move money.

iPhone and iPad

Unpaid reminders are optional and off by default. If you enable them but do not receive a reminder, check HomeOwed’s notification permission and your device’s notification settings.

Local records and recovery

HomeOwed stores records on your device. iOS may synchronize with iCloud as described above; Android system backup and device transfer are controlled by Android and your device settings. Deleting records or removing the app does not necessarily delete copies already exported or included in a system-managed backup. On iOS, deleting the app may remove local data. If Android shows a Recovery screen, choose Retry to reopen the same local database. Do not clear app storage or uninstall the app if you need to preserve local records.

Important: HomeOwed is an organizational and recordkeeping tool. It does not move money, run payroll, calculate or file taxes, or provide tax, legal, employment, or financial advice.

Contact support

Email derrick@rhodwell.com. Please include whether you use iOS or Android, your device model, OS version, HomeOwed app version, and a short description of the issue and what you were doing when it occurred. Do not email passwords, payment credentials, verification codes, or sensitive household records.

For privacy details, read the HomeOwed Privacy Policy.